Contact Us

Effective Date: 02/12/2026

Business Name: Pin Curlz Parlor

Location: Surprise, Arizona, United States

1. Introduction

Pin Curlz Parlor (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or use our online booking system.

By using our website and services, you agree to the terms of this Privacy Policy.

2. Information We Collect

When you visit our website or book an appointment online, we may collect the following information:

A. Personal Information

Full name

Email address

Phone number

Billing address

Appointment history

Service preferences

Notes related to your appointments

B. Payment Information

When booking online, you may be required to provide a credit or debit card to secure your appointment.

⚠️ We do not store full credit card numbers on our servers. Payment information is securely processed through our third-party payment processor: Meevo

C. Account Information

If you create a customer profile, we may collect login credentials and store your appointment history to allow you to:

View upcoming appointments

Reschedule or cancel appointments

Access service records

Receive appointment reminders

D. Automatically Collected Information

We may collect:

IP address

Browser type

Device type

Pages visited

Website usage data

This helps us improve our website and user experience.

3. How We Use Your Information

We use your information to:

Schedule and manage appointments

Process payments

Send appointment confirmations and reminders

Communicate about schedule changes

Enforce cancellation/no-show policies

Improve our services and website

Send promotional emails or offers (you may opt out at any time)

4. How We Protect Your Information

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

Payment data is encrypted and processed securely through our third-party payment provider. We do not directly store or access your full card details.

5. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information only with:

Trusted third-party service providers (booking software, payment processors, email systems)

Legal authorities when required by law

Business partners necessary to operate our services

All third-party providers are expected to maintain appropriate security measures.

6. Cookies and Tracking

Our website may use cookies to:

Improve website functionality

Analyze traffic

Enhance user experience

You may disable cookies in your browser settings; however, some features of the website may not function properly.

7. Your Rights

You have the right to:

Request access to your personal information

Request corrections to inaccurate information

Request deletion of your information (subject to legal or business record retention requirements)

Opt out of marketing communications

To make a request, please contact us at:

📧 pincurlzparlorsurprise@gmail.com 

📞 623-556-9828 

8. Data Retention

We retain customer information as long as necessary to:

Provide services

Maintain business and tax records

Comply with legal obligations

Enforce salon policies

9. Children’s Privacy

We do not knowingly collect personal information from children without parental consent.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.